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Our GDPR Certificate

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Our GDPR Certificate

Here's our GDPR Certificate, for your use.

SociamonialsInc-GDPRComplianceReport20190410234241.pdf

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Updated on December 14, 2022

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General

Is there a way to remove "Published by ......" text in my posts?
Social Media Management
Agency Dashboard Feature
How to troubleshoot duplicate posting
Integrate almost any Email Service Provider with our HTML Form Integration!
How do I combine all of my accounts and Workspaces into one Agency Dashboard?
Troubleshoot an Integration
How to Authorize Google to Allow SMTP
How to setup the Webhooks integration
How to Remove the Software Branding from Campaigns?
How do I add back a removed Workspace?
How to Setup a Custom Domain for Agency Dashboard
White Labeling - Overview and How To
How to clear the app data on your mobile device
Our Current Integrations
How To Remove or Delete a Workspace from Your Agency Dashboard
Our Mobile App
What is this SMM tool?
What is Our Help Desk About?
How to Do A Search Within the Software?

Account and User Settings

What is this SMM tool?
How Schedule, Queue and Requeue / Reposting Features Work
White Label Application Instructions - Twitter
How to Create a Social Posting Workflow with Multiple Users
My Youtube Account is Not Showing in Publish Editor
How can I edit a post in the queue that my user has added? I don't see it with the main account.
Can we work with clients without having them as users?
How do I add my social accounts?
A user in my account doesn't see all my social accounts
How can agencies use this tool to serve multiple clients?
White Label Application Instructions - Facebook
White Label Feature - How to Create a Custom Sign in Page
How to Setup a Custom Campaign Domain
How to Setup a Custom Link Shortener Domain
Agency CRM is Live!
How to Set Account Preferences
Manage Users: Adding a New User
Manage Users: Making a User an Administrator or a Moderator
Manage Users: Editing a User
Manage Users: Deleting a User
Account Settings: How to Cancel Your Account
Account Settings: How to Customize Your Account Settings

Approving Posts and Submissions

How can I approve posts of other users in my account?
How to Approve Employee Posts
How to Approve Customer Videos
How to Approve Customer Photos
How to Approve Customer Text Posts

FAQ

Can I use other url shorteners?
Our Youtube Channel
Where to find your Verification Report
Getting Started Guide
Troubleshoot Facebook Permission Error
Facebook not posting
I just published a social post, but Verification Report shows "Verification Failed"
Check our roadmap.
Can you add this feature to the software?
How do I integrate a Facebook pixel or any pixel to my microsite?
Unable to log-in to the mobile app
Upload button in my campaign is not showing
How to Setup Custom Tracking Events for Social Media Posts
How to turn off the url shortener
How to Type Emojis on Your Mac or PC and Use it on Your Posts
How to record from a webcam on a Testimonial Campaign
I keep receiving the message "Please select button image."
How to create a pixel code and paste it on a page for tracking
I press "Publish Now" button, NOTHING happens.
Do autoresponder emails have limits?
I just published a social post, but I can't find it. Where can I find it?
Our GDPR Certificate
How is "revenue" in reports measured?
Are the pixel codes based on actions (clicks, sales, etc)?
How many pixel codes can I use?
When participants of a campaign upload their videos, where do these videos go?
Can you show me examples of video contest/gallery campaigns?
How to change or remove embedded videos and images in campaign templates
How to customize the email autoresponder that are sent to participants
How to Customize Your Sticky Tab Widgets
How to Customize Open Graph Tags and Favicons for Campaigns
How to Customize the YouTube Information in Your UGC Videos
How to add a logo to a campaign
How publishing a video to Instagram using the mobile app works
How do I set-up my own autoresponder?
How to change the size of my contest page so it's not very narrow?
How to remove the caption entry in a photo contest?
How to Unstack Codes in Your Account
How does stacking of codes work?
How to Remove the 'Record a Video' button in Video Campaigns
I stacked four LTD codes, will these apply if I upgrade to an Enterprise plan?

Publishing to Social Media

Explainer video on Queue Schedule and Marketing Calendar
Is there bulk photo upload?
How to remove published posts?
How does the Requeue feature work?
How to disable uploading to Youtube?
In Marketing Calendar, can I filter posts per category?
How can I see all the social posts I created without viewing them from the Marketing Calendar?
I'm unable to edit my post in the Publish dashboard
Do you have time-specific categories, like for holidays?
How to Use the Schedule Tab in Publish Editor
How to verify that your posts successfully published
How to create a post from a published Facebook post
How can I schedule a post to publish every 45 days?
Why are my Instagram videos uploaded to Youtube even though they are very short?
How do I make sure that the right image is shown when it is added through a link?
How can I disable adding videos to Youtube when posting to Instagram using the mobile app?
How to format social posts in 'Preview'?
My LinkedIn post did not publish anything!
Why requeue isn't available in Twitter?
Not receiving mobile app notifications when it's time to post to Instagram
How to post to Instagram through the mobile app
Why are my social profiles not displayed on the Publish dashboard?
Publishing Options
Bulk Upload with Our CSV Import Feature
How to find the RSS feed of a website
How to Use Hashtag Groups to Save Time and Get Discovered
Upload 100 Images and We'll Generate 100 Social Media Posts with Randomized Hashtags!
How to create a video post
Improve the images included in your RSS feed posts
How to Use RSS Feeds to Automatically Generate and Schedule Social Media Posts
Automatically Post User-Generated Photos & Videos to Your Instagram Account
How to Create A Gallery / Carousel Post on Instagram
How to post to Instagram
How to pin your image to multiple Pinterest boards
Posting to Instagram - Images and Aspect Ratios
Instagram Posting: How to Switch to a Professional Account
How to Use the Software to Publish to Facebook Groups
How to Post to Facebook Group as a Page or as an Individual
How to publish to Pinterest
How to post Stories on Instagram
Managing Your Messages: How to Delete Messages
Direct Instagram Publishing
How to make the most of the Queue feature of Publish editor
Publishing Messages to Social Media
How to add Instagram accounts
How do I post a video to my Youtube channel?
How to schedule social posts for the holiday season in one day
How can I view all of my social posts in each category?
You can now post updates to your Google Business Profile locations!
How to Post to TikTok
Managing Your Messages: How to Resend Messages
Managing Your Messages: How to Edit Messages

Reporting and Analytics

How Analytics Integration Works
How to track and report on e-commerce store revenue
How to track and report on WooCommerce store revenue
How to track and report on Shopify store revenue
How to Use Reporting and Analytics
Social Media Metrics Used in Reports
What are "Leads"?
How to Access Your Social CRM Database
How to Access Your Campaigns Reporting and Analytics
How to Access Your Share Buttons Reporting and Analytics
How to Access Your Published Messages Reporting And Analytics
How to View Your Optimal Send Times Reporting and Analytics
How to Approve Customer Text Posts

Share Buttons

Series: How to Edit A Series
Display Groups: Campaigns and Display Group
Campaign Types
How to Copy Share Buttons
How to Edit Existing Share Buttons
How to Preview and Edit New Share Buttons
How to Create New Share Buttons
Why Use Share Buttons?
How to Delete Share Buttons

Social Media Campaigns

I created a campaign using a foreign language but it has a font error
Can you show me examples of photo contest/gallery campaigns?
How to edit a form to customize for Terms of Use, Privacy Policy, GDPR
I would like to start my first campaign, can you help me?
How do I change the default video in Video Landing Page template?
How to pre-populate campaign form fields with your customer's information
How to edit HTML in campaign templates?
Help! The system is not saving my design.
Landing Page examples
Where do I add the downloadable content when setting up a Downloadable Content campaign?
Delete or Ban Participants From Your Viral Sweepstakes or Viral Competition
Viral Competition Campaigns Are Here!
Facebook Signup for Viral Sweepstakes
Visual Design Editor
How to Drive Referrals To Your Website Within Your Viral Sweepstakes Campaign
Viral Sweepstakes Campaign is Here!
FEATURE UPDATE: Widget Upgrades Are Live!
Campaign Funnels
How to Create a Campaign Funnel - An Example
Countdown Timers & Call-to-Action Buttons
How to make the Thank You Screen unique from the Home Screen
How to Setup White Label Campaign Emails
How to Keep Bots Out of Your Sweepstakes
How to Add Additional Fields to Your Campaign Submission Form
How to edit campaign forms, background image, social share image
How to embed a campaign widget on your website
How to provide a unique tracked link in Refer-a-Friend and Referral Sweepstakes campaigns
How does Refer-A-Friend campaign work?
How to Add Double Opt-in to Your Campaigns
How to Choose Between One or Two Contest Periods
How to Pause or End A Campaign
How to Test A Contest or Sweepstakes
How to Change the Language on Your Campaigns
Why does my campaign image remain the same even when I added the logo on the header section?
How to Create a Social Media Contest or Giveaway
How to Change the Date of A Contest
How to Create a Poll Campaign
How to Create Cool Headers for Your Campaigns
How to Change the Background Color of Your Photo Entry Tiles
Campaigns: Selecting A Campaign Type
Campaigns: How to Deploy Your Social Media Campaigns
Campaigns: How to Set Up A New Social Media Campaign
Campaigns: Referral Campaigns vs. Engagement Campaigns: Which One Is the Right Campaign?
Campaigns: Save and Deploy Your Campaign
Campaigns: Choosing Campaign Settings
Campaigns: Customizing How and Where Campaign Submissions Are Syndicated
Managing Your Social Media Campaigns: How to Copy Campaigns
Managing Your Social Media Campaigns: How to Delete Campaigns
Managing Your Social Media Campaigns: How to Edit Campaigns
Series: What's a Triggered Series vs. a Scheduled Series vs. a Split Test Series?
Series: How to Add a New Series
Series: How to Edit A Series
Series: How to Copy A Series
Series: How to Delete A Series
Series: How to Create a Campaign Series and Split Test
Display Groups: Campaigns and Display Group
Display Groups: How to Add A New Display Group
Display Groups: How to Edit Display Groups
Display Groups: How to Delete Display Groups
How to Connect a Campaign to Zapier for Thousands of Integrations with CRM and Email Providers
Campaign Types
How to Preview and Edit New Share Buttons

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